Payment Policy

Effective Date: May 18, 2026

Welcome to Starlite Stained Glass.

This Payment Policy explains how payments, billing, transaction processing, and payment security are handled when customers purchase products through our website.

By placing an order through our website, you agree to the terms described in this policy.

Accepted Payment Methods

We accept payments through secure third-party payment providers.

Depending on availability at checkout, payment methods may include:

• Major credit cards
• Debit cards
• Secure digital payment services
• Other payment methods displayed during checkout

The payment methods available to a customer may vary depending on location, device, payment provider, or other checkout conditions.

Payment Authorization

When placing an order, customers authorize Starlite Stained Glass and its payment service providers to process the selected payment method and verify the transaction.

Orders are processed after the payment has been successfully authorized.

Payment authorization may include standard security and fraud-prevention checks.

Currency

Unless otherwise stated, all prices displayed on our website are in United States Dollars (USD).

Customers may be responsible for currency conversion fees or other charges imposed by their bank, card issuer, or payment provider.

Billing Information

Customers are responsible for providing accurate billing information during checkout, including:

• Full billing name
• Billing address
• Valid payment information
• Accurate contact information

Incorrect or incomplete billing information may result in payment failure, additional verification, delayed processing, or cancellation of an order.

Payment Verification and Fraud Prevention

For security purposes, certain transactions may require additional verification.

We may review transactions for potential fraud, unauthorized activity, or other payment-related security concerns.

Where reasonably necessary, we may:

• Request additional information to verify a transaction
• Confirm billing or order information
• Delay processing while a transaction is reviewed
• Cancel or decline a transaction that cannot be appropriately verified

These measures are intended to protect customers and our business from unauthorized or fraudulent transactions.

Payment Security

We use secure payment processing services provided by third-party payment providers.

Payment transactions are processed using security measures designed to protect sensitive payment information.

We do not intentionally store complete payment card information on our own website servers.

Order Confirmation

After a successful payment and order submission, customers will receive an order confirmation using the contact information provided during checkout.

The confirmation may include:

• Order number
• Purchased products
• Order details
• Billing information
• Applicable charges

If you do not receive an order confirmation after completing a purchase, please contact our customer support team.

Failed or Declined Payments

A payment may be declined or fail for reasons including:

• Incorrect payment information
• Insufficient available funds
• Expired payment cards
• Bank or card issuer restrictions
• Security verification requirements
• Payment provider limitations

If a payment fails, customers may review their payment information and, where available, try another accepted payment method.

An order is not considered successfully placed until payment has been successfully authorized and the order confirmation has been issued.

Taxes

Applicable taxes may be calculated and displayed during checkout based on the shipping destination and applicable tax requirements.

Customers are responsible for legally applicable taxes associated with their purchases.

Chargebacks and Payment Disputes

If you have a concern regarding a payment, order, or transaction, please contact our customer support team first so we can review the matter and attempt to resolve it directly.

Nothing in this policy limits any rights or protections available to customers under applicable law.

Pricing Accuracy

We make reasonable efforts to ensure that product prices and other pricing information displayed on our website are accurate.

If an obvious pricing or technical error affects an order, we may need to correct the error or cancel the affected order.

If an order is affected by a significant pricing error, we will make reasonable efforts to notify the customer and explain the available options.

Contact Information

For questions regarding payments, billing, order transactions, or payment security, please contact us:

Starlite Stained Glass
3216 Easton Ave
Bethlehem, PA 18020
United States

Phone: +1 610-861-9340
Email: support@starlitestainedglass.com
Website: https://starlitestainedglass.com

Our Commitment

Starlite Stained Glass is committed to providing secure payment processing, clear pricing information, reliable order handling, and responsive customer support.

We aim to provide customers with a straightforward and trustworthy payment experience.