Privacy Policy

Effective Date: May 18, 2026

Welcome to Starlite Stained Glass.

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage information when you visit our website, place an order, or communicate with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that is necessary to operate our website, process orders, provide customer service, and improve our services.

Personal Information

Depending on how you interact with our website, we may collect:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Order information and purchase history
• Payment-related information necessary to process transactions

Payment information may be handled directly by third-party payment service providers. We do not intentionally store complete payment card numbers on our own servers.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and website interactions
• Referral information
• Cookies and similar technologies

This information may be used to operate, secure, and improve our website.

How We Use Information

We may use collected information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Respond to customer inquiries
• Maintain and improve website functionality
• Monitor website performance
• Help prevent fraud, abuse, and unauthorized activity
• Maintain business and transaction records
• Comply with applicable legal obligations
• Send service-related communications

We do not sell customers’ personal information to third parties.

Payment Processing

Payments may be processed through third-party payment service providers.

These providers may collect and process payment information according to their own privacy policies and security practices.

We do not intentionally store complete payment card information on our website servers.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Maintain website functionality
• Remember preferences
• Understand website usage
• Analyze website performance
• Improve the customer experience
• Support website security and fraud prevention

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Service Providers

We may use third-party service providers to help operate our business, including providers involved in:

• Payment processing
• Shipping and delivery
• Website hosting and technology
• Analytics
• Customer communications
• Security and fraud prevention

Third-party providers may receive or access information only as reasonably necessary to provide their services.

Their handling of information may also be subject to their own privacy policies and applicable legal requirements.

Data Protection and Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored through our website.

Data Retention

We may retain personal information for as long as reasonably necessary for purposes such as:

• Processing and fulfilling orders
• Providing customer support
• Maintaining business records
• Preventing fraud and unauthorized activity
• Resolving disputes
• Meeting legal and regulatory obligations

When information is no longer reasonably necessary for these purposes, it may be deleted or otherwise handled in accordance with applicable requirements.

Customer Privacy Rights

Depending on applicable law and your location, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain
• Request correction of inaccurate information
• Request deletion of certain information
• Request information about how personal information is used

Requests may be submitted using the contact information provided below.

We may need to verify a request before completing it, where permitted or required by applicable law.

Children’s Privacy

Our website is not intentionally directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete the information.

External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website services, security measures, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Starlite Stained Glass
3216 Easton Ave
Bethlehem, PA 18020
United States

Phone: +1 610-861-9340
Email: support@starlitestainedglass.com
Website: https://starlitestainedglass.com

We are committed to responsible information handling, clear communication, and maintaining customer trust.